Help Center
1. How do I book a ticket?
You can book tickets by selecting your source, destination, and travel date on our website. Once you choose your seats and provide the required details, complete the payment to confirm your booking.
2. Can I change my booking?
Changes to bookings, such as seat swaps or boarding point updates, may be allowed based on availability. Please contact our support team for assistance.
3. Are refunds available?
All bookings are final and refunds are not applicable. In exceptional cases such as trip cancellations by Rathna Travels, we will contact affected users for alternative arrangements.
4. What payment methods do you accept?
We accept payments through the payment options available on our platform, including online banking and credit/debit cards
5. How do I get my ticket confirmation?
After successful payment, you will receive a booking confirmation via email or SMS with all the details of your trip.
6. Who can I contact for support?
You can reach our support team through the contact form on our website or by calling the number provided on the Contact page.
Last updated: October 29, 2025